Archive for the ‘Bugs’ category

Full screen on touchscreen devices

April 14, 2010
A screenshot of the on-screen keyboard in action

This is what we're talking about

Since the Java version of SportyPal now supports touchscreen devices, you’ll probably want to hide the on-screen navigation buttons on your Symbian-based touchscreen device. To do this, you have to disable the on-screen keyboard for SportyPal in your Application Manager. Different devices have the Application Manager in different places, but it’s usually in Control panel -> App Mgr. or Settings -> Data mgr -> Application Manager.

When you get there, find SportyPal1.0 in the Installed Apps list, then go to Options -> Suite settings -> On-screen keyboard, and set it to off.

Samsung Galaxy Spica users

January 27, 2010

If you’ve tried SportyPal on the Samsung Galaxy Spica, you probably found that the phone records the date of all of your workouts as 1.1.1970 and your workout durations are several seconds at best. This is due to a bug in the Spica – its GPS interface reports the wrong timestamps.

We just uploaded a new version of SportyPal (1.7) to the Android App Market (and the website) that should work around this. Not having a Galaxy Spica, we can’t test it ourselves, so let us know if it works on your devices.

NullReferenceException on upload (Windows Mobile)

October 5, 2009

Some of our users have been having issues with some of their workouts causing SportyPal to crash when they attempt to upload them. SportyPal would crash with an additional message saying “The error could not be logged (NullReferenceException)”.

If you’ve encountered this issue, don’t worry. Your workout data is OK, safe and sound inside your device. The next update to SportyPal (coming very soon) will allow you to upload the affected workouts.

In case you’re interested, this happens because it is possible (we still don’t know how) to create a workout that causes SportyPal to pack it into an infinitely large file for upload, causing the device to run out of memory. Though we haven’t found a way to create such a workout ourselves, we’ve tested the fix with another user’s data, so it should work for everyone.

A note to iPhone users

October 1, 2009

The iPhone version that’s currently online has an issue that may corrupt a new workout. This usually occurs if you quit the application after ending a workout, but before answering the upload prompt. To ensure that your workouts are fine, it’s best to wait for the post-workout screen to show up before pushing the button to go back to your iPhone’s home screen.

We’ve corrected this, but the updated version has to be approved before it is made available. Until then, try to avoid leaving the application before answering the upload question.

Workout maps in Windows Mobile, Java and BlackBerry

August 20, 2009

Some of our users have noticed that they are haven’t been able to view the maps for their newly-made workouts these past few days. This is due to a change in Google’s API that broke compatibility with the Windows Mobile version (this only seems to affect the WM version, be sure to tell us if anything has changed in any of the other versions).

Upgrading to the latest version fixes this.

UPDATE: This also affects the Java version. Download the latest version from here to fix this.

UPDATE: This also affects the BlackBerry version. We’re working on a fix.

Altitude on Windows Mobile devices, revisited

August 14, 2009

We had an entry a while ago about altitude problems with Windows Mobile devices. While we still haven’t found a definite solution to the problem for everyone, there are two things that we wanted you to know:

  1. If you’re having altitude problems, check to see if there are any ROM updates for your device. Updating the device’s firmware has solved this problem for a lot of users.
  2. We’re still working on providing everyone with altitude data, as well as the ability to manually choose the COM port for your GPS unit from within SportyPal.

BlackBerry 8330 Curve

July 28, 2009

A lot of BlackBerry Curve 8330 users are having problems with SportyPal. It seems that the application records data for a while, and then stops and refuses to change any stats aside from the clock.

This sounds an awful lot like the WM sleep bug, but the 8330 doesn’t seem to have a sleep/suspend mode, and the problem doesn’t seem to be linked to the device’s display.

One 8330 even had his BlackBerry freeze while trying to acquire a GPS signal.

Has anyone found a solution to, or does anyone have any idea of what might be causing this?

Motorola Q series

July 15, 2009

Even though update 1.0.5 enabled Windows Mobile Standard users to run SportyPal, we’re told that some devices still can’t.

Most of the complaints we received were regarding the Motorola Q9c. The Q series phones can’t run SportyPal because they have landscape screens, and we can’t find a way to rotate them (unlike other landscape screen devices).

If you’ve found a way to do this, please let us know, since we don’t have any Motorola Qs to test. We’ll keep a list of what we’ve tried so far and what we think you should try next:

  • SportyPal itself – refuses to rotate and displays a warning that it can’t run in landscape mode.
  • Our own rotator app – crashes.
  • RotateMe 1.0 – crashes.
  • AARotate – probably doesn’t work either.

Not tested yet:

Also, we’d like to see if you can assign a hardware button to rotate the screen.

BlackBerry connectivity issues

July 13, 2009

As we’re sure you’ve noticed, the BlackBerry version beta of SportyPal has trouble connecting to the website via GPRS. This was the main reason why we decided to release the beta version: so that we could see if anyone would manage to get it working without WLAN. So far, either no one’s gotten it to work, or they’re keeping to themselves.

Petar suggests that BlackBerry users should try setting up a TCP connection and using that to connect to the Internet. Here are some links with more information on how you can do this:

BlackBerry TCP settings on WikiAnswers
Full Internet access on BlackBerry forums
BlackBerry configuration on QuickIM’s forums

Let us know if any of this works for you.

Walking bug fixed

July 6, 2009

If anybody was particularly annoyed that “Walking” isn’t displayed properly in Windows Mobile update 1.0.4, you can download and reinstall the CAB now, it’ll fix the problem.